Blix is an AI-driven text analytics platform designed to analyze and categorize customer feedback from various sources, including surveys, reviews, and support tickets. By automating the process of coding and categorizing feedback, Blix saves time and resources. It uses semantic coding to understand the true meaning of the feedback, providing businesses with meaningful insights. The sentiment analysis feature helps measure the emotional tone of feedback, enabling businesses to take action based on customer sentiment. Blix supports multi-language translation, making it an ideal solution for international research projects. With flexible pricing plans, it’s suitable for both small and large businesses.
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